What will business organizations look like in the new normal? While the spreading uncertainty challenged many organizations and social structures, several lessons were nonetheless learned. The innovative strides made during these last couple of years illustrate that business has the capacity to address world problems at a pace and scale that few would have predicted. During these last two years, disparities around the world and within countries were laid bare. However this period also led to a new awareness for organizations and managers as well as scholars of management; this could be an opportunity to reset organizational practices that enable the creation of new future organizational arrangements.
Business organizations, managers, and stakeholders will be challenged by society as perhaps never before in history. So too will scholars of management be challenged. In many parts of the world, society increasingly expects business organizations to help solve problems of environmental degradation, inequality, and poverty. There seems to be a growing awareness of the vital role of business organizations, managers, and stakeholders in tackling societal challenges including environmental sustainability; inter-generational trade-offs where future generations cannot make their voices heard today; and issues of diversity, equity, and inclusion. And business organizations and their managers are beginning to respond. Still, many challenges lie ahead for business and for us the scholars who study and inform management. This transition from the past two years to a better future leads to the following questions:
To what extent is there a need to create future institutions, relationships, systems, and processes that are different from the past? To what extent do these structures in some way already exist and thus merely need to be improved upon?
What skills will business organizations and managers of the future need?
How can business organizations, managers, and stakeholders deal with prevailing uncertainty while responding to predictable situations in what might be ongoing transitions from one to the other?
How can business organizations, managers, and stakeholders develop and enhance capabilities to anticipate and agilely respond to pandemics, other world-wide concerns, and new challenges?
Will business organizations and governments need to work more closely together in the future?
What will the future of work look like?
These and many more questions will need to be examined as we move towards a new normal. What, where, how, when, and why will business organizations, managers, and stakeholders seek to adapt to what exists or create a world in which we will all be better off together? That is the task set for the Academy of Management Annual Meeting 2022 program.
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